Help for Bloom Valley: Path Puzzle on iPhone and iPad.
We are a small studio and answer every email, usually within two working days. To help us fix things fast, please include:
Close the game completely and open it again: a purchase that was paid for but interrupted is delivered the next time the game starts. If it still does not appear, email us with the store receipt (iOS: Settings > your name > Media & Purchases > Purchase History) and we will sort it out.
Apple handles all payments and refunds, and we cannot issue refunds ourselves. On iPhone and iPad, request one at reportaproblem.apple.com.
Progress is stored on your device. There is no account or cloud save, so deleting the game deletes your progress, and a new device starts from the first level.
Rewarded ads need an internet connection and are supplied by ad networks, so sometimes none is available. Try again in a minute. Watching ads is always optional.
Connect the water entrance to the exit with one continuous path, matching the row and column clues. Swipe to connect cells, tap to mark a cell you want to exclude, and double-tap to mark a path cell. Finish before the timer runs out and avoid using all three mistake hearts. Hint and Reveal help when you get stuck.
On iOS go to Settings > Privacy & Security > Tracking and toggle Bloom Valley. Either way you still see ads, but they are not personalised. More in the privacy policy.
The game holds no account, so deleting the game from your device removes everything stored locally. For data held by our advertising and analytics partners, resetting your advertising identifier removes the link to you. Email us for anything else and we will act within 30 days.